![]() ![]() I will post when i find a solution but as we all know recovery takes very long and i have the drive plugged into a USB hard drive docking bay as if i plug it directly into the motherboard an error always pops up (i even went into the BIOS and changed the settings to boot only from and ISO CD and to ignore any other devices but the motherboard still shows the error and will not proceed with it plugged in)ĭo not use any software program on a drive that has physical damage. I have read all the comments and i see there is software that most recommend so will have to consider it and then there is the undeniable fact that a lot of you suggest taking it into professionals and i agree with that but the data is not critical but is still not something i would like to lose and this hard drive was my backup (what are the odds of both the original hard drive and the back up crashing, so i think maybe a virus) Thank you all for the great advise i will have to try out the different recovery tools you have mentioned but i am going to first try to clone the drive just to be safe. There are several items on our $250 recovery list of failure modes Opens a new window that could fit this issue so there isn't much risk (indeed there is less risk as others said) to sending it in. And most don't charge if they can't recover it. Most perform free evaluations so you will know more about the problem and the cost of recovery before you're obligated for anything. I haven't seen an update from Sean8832, but if you still need help and decided it's worth professional recovery, you should check a few places out and see what you are comfortable with. It is certainly possible that firmware may be involved, or some other non-physical problem, and a professional recovery company would have the tools and experience to remedy that in short order and probably with a low-end cost. Natiku mentioned the possibility of a firmware problem, and Brendan pointed out the 2TB issue too. A recovery pro can swap with a compatible board and move the necessary components to get it to work over SATA. ![]() ![]() Some external drives don't allow for this though with USB interface built in. :-)It's best if you can use it over SATA because some problems can kill access over USB but not SATA. Adding on to what the OP has mentioned, does it matter if the hard drive is mounted via USB or is it best to remove the casing and go SATA instead? ![]()
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